Legal notice
LEGAL NOTICE
1. General Information
In compliance with applicable Spanish and European regulations on information society services and e-commerce, users of this website are informed of the following business details:
Website owner: Concert Loop
Trading name: Concept Loop
Contact email: concertloop@gmail.com
This website is operated for the purpose of selling physical products online, mainly customizable digital accessories, as well as providing information about the products, promotions, shipping, returns, refunds and customer support.
2. Website Use
Accessing and using this website gives you the status of user and implies acceptance of this Legal Notice, as well as the other policies published on the website, including the Privacy Policy, Cookie Policy, Shipping Policy, Return & Refund Policy and, where applicable, the Terms of Purchase.
Users agree to use this website lawfully, responsibly and in good faith. Users must not use the website in any way that may damage, disable, overload or impair the website, its services, the brand image or the rights of third parties.
The use of this website for fraudulent, unlawful, abusive or harmful purposes is strictly prohibited.
3. Commercial Activity
Concept Loop sells physical products online. At this time, shipping is available only to the United States, Canada, the United Kingdom and Australia.
All product descriptions, prices, shipping times and conditions are provided on the website and may be updated at any time.
Placing an order through this website implies acceptance of the applicable purchase conditions, including the product price, shipping costs, delivery estimates, return conditions and any other information shown before completing the purchase.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate and up to date.
However, minor differences may exist between the product images shown on the website and the actual product received, especially due to screen settings, lighting, product updates or manufacturing variations.
Concept Loop reserves the right to modify, update or discontinue products, prices, offers or website content at any time, without prior notice, while respecting orders that have already been confirmed.
5. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, designs, videos, product descriptions, brand elements and website layout, is owned by Concept Loop or used with the appropriate authorization, unless otherwise stated.
Users may not copy, reproduce, distribute, modify, publicly display, sell or exploit any website content without prior written permission.
Any unauthorized use of the website content may violate intellectual property rights and applicable laws.
6. Third-Party Content and Trademarks
Concept Loop is an independent brand and is not affiliated with, endorsed by, sponsored by or officially connected to any artist, music label, entertainment company, franchise, tour, brand or trademark holder unless expressly stated.
Any references to artists, concerts, fandoms, music events or pop culture are used only for descriptive, inspirational or user-generated content purposes where applicable.
Customers are responsible for ensuring that any photos, videos, GIFs, music-related content, artwork or other files they upload to the product or related app do not infringe third-party rights.
7. User-Uploaded Content
Some products may allow users to upload their own photos, videos, GIFs or other personal content through a mobile app or compatible software.
Users are solely responsible for the content they upload, store or display on the product.
Users must not upload illegal, offensive, harmful, infringing or unauthorized content. Concept Loop is not responsible for user-uploaded content or for any misuse of the product by customers.
Before returning a product, customers should remove any personal files, images, videos or data from the device where possible.
8. Liability
Concept Loop is not responsible for damages resulting from misuse of the website, technical issues outside our control, temporary website unavailability, third-party service interruptions, or user failure to follow product instructions.
We do our best to keep the website secure and functioning correctly, but we cannot guarantee the absence of viruses, errors, interruptions or other harmful components.
Users are responsible for using appropriate tools and security measures when browsing online.
Nothing in this Legal Notice limits or excludes any consumer rights that may apply under mandatory consumer protection laws.
9. External Links
This website may contain links to third-party websites, platforms, payment providers, social media pages or apps.
Concept Loop is not responsible for the content, policies, security, availability or practices of third-party websites or services.
Accessing third-party links is done at the user’s own risk.
10. Payments and Security
Payments are processed through secure third-party payment providers available on Shopify.
Concept Loop does not store full credit card details or sensitive payment information. Payment processing is subject to the terms and privacy policies of the relevant payment providers.
11. Applicable Law and Jurisdiction
This website is operated from Spain.
This Legal Notice shall be governed by Spanish law, unless mandatory consumer protection laws in the customer’s country provide otherwise.
In the event of a dispute, the parties shall submit to the courts and tribunals legally applicable under consumer protection regulations.
12. Contact
For any questions regarding this Legal Notice or the website, you can contact us at:
concertloop@gmail.com